Refund policy

We Want You To Love Every Piece You Bring Home 🤍

At Pearl Dwelling, we want every purchase to bring comfort, style, and satisfaction to your space. If something isn’t right, our simple return process is designed to make things easy.

1. Returns

You can request a return within 30 days of receiving your order. Items must be unused, in original condition, and returned with their original packaging.

2. Non-Returnable Items

• Final sale items
• Gift cards
• Used, damaged, or altered products

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

4. Exchanges

We only offer exchanges for items that arrive defective, damaged, or incorrect.

5. Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

6. How To Start A Return

To begin a return, please contact us at support@pearldwelling.com with your order number and the reason for your return. Our team will guide you through the process.